The world of banking is changing faster than ever, enjoy the best international experience in our Operations and Change traineeship
During our four year programme you create your own career within Operations. You learn more about your chosen discipline and the financial services sector. Our International Talent programme also allows you to discover yourself through a wide selection of trainings tailored to your needs.
Make an impact as a trainee
At ING we are always broadening our horizons. Our people have a forward-thinking mentality, a strong can-do spirit and enjoy working in an agile environment. Do you want to have an impact on not only the financial lives of close to 8 million customers but also on the bank of the future? Why wait, discover how today.
Above all, ‘change banking’ means taking action. ING is building the digital bank of the future. But, as any builder knows, before you start building you first need a strong foundation. What exactly does this involve? It’s about uniting our processes, data, IT, and shared services – the bricks of our transformation – and cementing these with a single way of working. It’s about becoming One Bank that offers our customers products and services that meet their expectations and that are remarkably easy, surprisingly personal and refreshingly smart. The Chief Operations Office (COO) is leading when it comes to transforming and running ING as the bank of the future. COO brings together many disciplines which means that as a trainee you will be working at the intersection of digitalisation, process engineering, data management and optimising the client journey. Therefore, this role asks for talented people that can drive optimisation and change, always look at things end-to-end, are true believers of standardisation, and can switch easily between an operational environment and the board room.
Your first rotation
Based on your own interests, you can indicate your preferences for your first rotation so that we can work together to find a suitable starting role for you. This enables you to get to know several departments within ING. These roles can relate to areas such as ‘Know Your Customer’ or the agile way of working.
After your first year, you start in your first ‘real’ job, which lasts for approximately two years. The aim is to further enhance your knowledge and hone your skills in roles such as Roadmanager, Business Consultant, Customer Journey Expert, Data management officer or Operational Lead.
Needless to say we offer you an excellent base salary for this traineeship (starters position), a 13th month, paid annual leave, an impressive training package and a permanent contract. But above all we offer you the chance to shape your own ideas about banking in a receptive environment and hence to make banking even simpler and more transparent for our customers.
Together with other (international) trainees you will participate in annual global events, which will enable you to quickly build up a large network.
As a trainee you receive guidance from your line manager and your Key Potential Expert (trainee manager). If you are looking for additional guidance you can ask a Senior Manager to mentor you. They will coach you, inspire you, introduce you to their network and share their knowledge and insights with you.
Our Operations and Change trainee
- Has an academic master degree from a university, preferably in Supply Chain Management, Operations Management, Business Information Management, Change Management, Business Administration or (Industrial) Engineering.
- Has an interest in financial services, an innovative take on banking, you are metrics and process driven and have an unconditional drive to turn your ideas into reality.
- Has worked on personal development through various extracurricular (international) activities.
- Has a strong drive for efficiency, optimization and standardisation
- Is good at managing stakeholders and communicate easily on different levels
- Is enthusiastic, hard-working and humble
Do you have what it takes?
When applying for the Operations & Change traineeship April 2020, carefully check the dates of the final selection rounds below (HR interview and Business Panel). Both rounds are for our traineeship starting in April 2020. So if you are sure you are what we are looking for, go for it!
Deadline for your application: 3 November
HR interviews: 11-15 November
Business Panels: 25 November – 4 December
Deadline for your application: 26 January
HR Interviews: 3-7 February
Business Panels: 17 – 26 February
Upload your complete application: CV, motivational questions and grade lists (Bachelor and Master till now) in English.
Please note that the results will remain definite for a future application for one of our traineeships. This means that you cannot apply again after not passing a step in the procedure.