ING Case Study
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About ING:
International, innovative, flexible and… orange!
ING, the leading Dutch bank for digital banking.
You’ll know us through our mobile banking app that lets you carry out all your bank transactions yourself. And you’ll probably know us as the main sponsor of multiple sports and culture initiatives such as the Rijksmuseum and Dutch football.
Customer experience is what differentiates us and we’re continuously innovating to improve it. We also partner with others to bring disruptive ideas to market faster.
Our more than 60,000 employees serve around 37 million customers, corporate clients and financial institutions in over 40 countries.
We help our customers to stay one step ahead, in both their private and professional lives. The same goes for our own people, of course. Their wellbeing is our top priority. We make sure everyone can feel good about themselves and maintain a good work-life balance.
Who we are
We’re an international bank operating in more than 40 countries. We work on a global scale, for tens of millions of customers.
We’re innovative. We’re big, but we adopt a start-up mindset whenever we can, embracing the latest technologies, insights and working methods. We experiment and break new ground. If we occasionally make mistakes, we learn from them.
We’re flexible. We understand the importance of a good work/life balance. This will keep you in control of your planning. Whether you work from home or at the office, we will provide a comfortable workplace.
Above all we’re orange. We roll up our sleeves and finish the job. We’re transparent, take responsibility and help others to be successful. We go for it 100%.